Today let's talk about some of the challenges of email.
1. We often feel expected to reply immediately. Have you ever had someone ask you if you got their email – yesterday? Long gone is the era where it took 10 days for a letter to a arrive from overseas and you had a few weeks to respond and send a reply!
2. Online messages interrupt our day. Most workers dread the Monday morning over-flowing email inbox. Many people now receive over 50 emails every day and it is estimated that the average office worker receives 80 emails daily. Reading and responding to them all takes a long time. Our work can easily take a back seat and we can get behind on our projects. The average American worker is interrupted 11 times per hour, costing an overall loss of of $600 billion to industry. We often stay up late just to catch up.
3. Emails create the stress of new tasks and information. This overload of continual and relentless inflow can be exhausting, even affecting people's sleep patterns. Nowadays, we read less and spend less time with our loved ones.
4. Email can become highly addictive, like a drug. Any repetitive behaviour can lead to compulsive behaviour, including email checking. It alters our brains and causes attention or concentration span disruption. A recent survey of average response time revealed a rate of 104 seconds. Amazingly, 70% of people responded in just 7 seconds! How many times a day do you pick up your phone to check your email? Have you ever experienced 'email withdrawal'?
Email can be very helpful when used properly and controlled. If not … we start to feel overwhelmed.
Next: How do we tame the email monster??